Account Manager Traforama (remote)

Traforama.com is an open marketplace for advertisers. It is a part of AdSpyglass Group. This is a platform where advertisers and publishers can directly cooperate without any fees, and access all the needed tools for publishing and advertising.

We’ve been working since 2014, we set interesting and ambitious tasks and solve them from different parts of the world using the most advanced technologies for organizing remote work: Slack, GitLab, Clickup, etc. In our team, 20 people from 20 to 40 years old, we travel, enjoy life, and constantly develop our professional skills.

Traforama is an international project. Our clients are advertisers from all over the world, so knowledge of the English language is mandatory.

If you want to become part of a successful and consistently growing company, work in a friendly team of professionals, and get a decent salary in USD, we will be glad to see you in our company.

Duties:

• Onboarding new customers, communications through live chat, telegram, skype, and email;
• Analysis of statistics;
• Maintaining ongoing client relationships, identifying possible areas for expansion;
• Moderation of advertising creatives;
• Solving customer problems.

What we offer:

• Remote-first team. Work from the beach or the rainforest, or any city in the European timezones;
• Individual work schedule;
• Fixed salary in USD;
• Compensation for education and books;
• Compensation for medical insurance;
• Paid vacation 4 weeks per year + your local holidays.

You have experience in:

• Account management and client relationships;
• Working with web analytics;
• AdTech in particular will be a plus;
• SQL knowledge will be a plus;
• Remote work.

You are:

• English speaker (C2 or native);
• Russian speaker (C2 or native);
• Analytical person;
• Excel advanced user;
• Highly motivated and energetic;
• Extremely proactive, self-organized, and responsible person with great attention to detail;
• A genuine problem solver, able to troubleshoot quickly and accurately, identifying the real issue.